1. Digital Products Only
All products sold on recipes.chefvoicuflorin.ro are digital culinary recipes in PDF format. Once your purchase is completed and the file has been delivered, it is considered final and non-refundable.
2. No Returns or Exchanges
Since these are non-physical, instantly downloadable products, we do not accept returns, exchanges, or cancellations after the purchase is made.
3. Refund Exceptions
Refunds may be considered only in the following cases:
- Duplicate purchase: If you accidentally bought the same recipe more than once, contact us within 48 hours with proof of the duplicate transaction.
- Technical issues: If you’re unable to download the file due to a technical error, please reach out, and we’ll assist you in resolving the issue.
4. Contact Us
If you have any questions or concerns regarding your purchase, please fill out the Contact Form on our website. We’re here to assist you and will respond within 1-2 business days.